Client Relationship Specialist
Remote, Vietnam | Full-time
Responsibilities
- Identify and understand potential customers’ needs to help turn them into active users
- Provide clear and concise presentations of our products and services, tailored to the customer’s needs, address customer concerns
- Keep accurate records of customer interactions in our CRM system
- Work towards achieving targets and contributing to the team’s success
- Receiving training on the company’s products, services, and processes
Requirements
- Strong communication skills, able to interact effectively with different types of customers
- Proven experience in sales, with a track record of meeting or exceeding targets
- Integrity and reliability, with the ability to work well under pressure
- Familiarity with CRM software, MS Office, and Google Workspace
- Problem-solving skills and the ability to handle customer issues effectively
- Proficient in English and Vietnamese
We offer
- Working for a dynamically growing company
- Competitive compensation
- 15 paid vacation days per year
- 10 paid sick leave days per year
- 10 days for floating public holidays
- Remote work
- Budget for professional development and language learning
- Budget for healthcare related expenses